TERMS AND CONDITIONS

1. OBJECT
The general conditions of sale of the online store www.lessacsdhelene.com are intended to define the contract between the company "Les Sacs d'Hélène" and the end consumer. This contract consists of the general conditions of sale accepted by the customer and the purchase order completed online by the customer.

2. TERRITORIAL LIMIT
Orders can only be processed if the delivery of the products is located in metropolitan France.

3. PROPOSED PRODUCTS
The products offered are French-made leather goods bearing the HL mark or "Hélène Lamoulen". Each product is described in detail on the site, accompanied by representative photographs of the product. The product is a quality product offered in one color. The products are reassorted as and when sales. For handbags, the customer has the possibility to choose a manufacture with another color from the color chart. For this he will use the page "contact" to communicate the color he wants.

4. PRICE
The prices of the products are displayed in euros. The final price is obtained by adding the delivery price. The latter is automatically registered when ordering.

5. ORDERS
The customer must complete the online order form according to the indicated process by selecting the products and completing all the requested items. The customer must check his order, validate it and pay as part of the secure payment "Paypal".
By validating his order and the general conditions of sale, the customer accepts the product offer of the online store. An acknowledgment of receipt of the order is sent to the customer electronically. The order can be written in French or in English.
In case of unavailability of the product, the order is immediately blocked. A restocking process is initiated. For handbags it is possible to order for another color using the "contact" page.
The possibility of ordering on the site can be suspended during a period on the months of July and August. This suspension will be mentioned clearly and explicitly on the site.

6. PAYMENT
The purchase of the products is done with the order through the secure payment "Paypal". The customer is immediately debited on his account. A paper invoice stating the payment is attached to the package. The transfer of ownership is effective after payment.

7. DELIVERY
The products are delivered by the service provider "La Poste". The delivery method depends on the amount of the order. Delivery is free from an order of more than 250 euros. The deadlines mentioned are indicative.

Metropolitan France
0 to 69 euros Letter followed cost: 2,50 euros delay: 8 working days
70 to 244 euros Colissimo cost: 6 euros delay: 8 working days
+ 250 euros free delivery time: 8 working days
Bag other colors free shipping from 250 euros delay: 5 weeks including 4 weeks of manufacture.

The customer is informed of the shipment of the product and the expected delivery time. It can benefit from the package tracking device.

8. SPACE MY ACCOUNT
In the "my account" area, the customer can follow his orders or modify his personal information.

9. LIABILITY
The company "Les Sacs d'Hélène" can not be held responsible for the services provided by external service providers (delivery, internet network, etc ...).

10. CONFIDENTIALITY
The customer can exercise his right to access, modify, rectify and delete his data by using the "contact" page.

The general conditions of sale can be modified and apply to their date of update.